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Complaints Officer

Description

Complaints Officer Permanent Full-time (37.5 hours, Monday to Friday) Hybrid working, 3 days in the office and 2 days working from home Department: Compliance Reporting to: Compliance Operations Manager Help deliver fair outcomes and turn customer feedback into positive change.

At MAB, we're committed to delivering the right outcomes for our customers.

Our Complaints Team plays a vital role in ensuring customer concerns are investigated fairly, resolved appropriately and used to improve the ser…

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