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Complaints & PALS Officer

Royal Surrey NHS Foundation Trust · Surrey Research Park, Guildford, United Kingdom

Posted Oct 4, 2026 · 14h ago

Salary
£33,677–£40,996 / year
Location
Surrey Research Park, South East England, United Kingdom
Employment
Full Time
Listing language
English

Description

Job overview The Complaints & PALS Team are looking for a well-motivated, friendly and hardworking individual to join the team in the role of the Complaints & PALS Officer.

We are looking for someone who pays great attention to detail, has an excellent telephone manner and has previous experience of working in an office environment.

The focus of the job is to ensure that all formal complaints & PALS contacts are handled in line with Trust policy This key position will require excellent communic…

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