Consultor/a Senior Genesys Cloud CX
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eXperience IT Solutions busca un Consultor Senior Genesys Cloud CX para un proyecto estratégico de Indra en el sector de alarmas.
Serás referente técnico en diseño, configuración e integración de soluciones de contact center, trabajando con Genesys Cloud CX, IVR y canales digitales.
Entre tus funciones estará diseñar flujos IVR, integrar WhatsApp Business, configurar campañas outbound y realizar integraciones mediante APIs REST y OAuth.
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