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Contact Centre Manager

Description

Job overview Our Contact Centre and reception services provide an essential 24/7 point of contact for patients, colleagues, visitors and the public, including the handling of emergency calls.

As Contact Centre Manager, you will lead these services and the teams that deliver them, ensuring they remain responsive, reliable and focused on excellent customer service.

This is an opportunity to guide a well-established team with a strong, positive culture.

You will create an environment where colleag…

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