Contact Centre Representative | Auckland Support Office

Job Description As a Contact Centre Representative, you’ll be an important first point of contact for our patients and practices.

You’ll use your dental knowledge and customer service skills to provide helpful, professional and efficient support.

Your

responsibilities

will include: Manage patient inquiries, appointments, and records across phone, email, and online platforms.

Assist with insurance queries, payment options, and general service information.

Coordinate with dental staff to ensure c…