Contact Centre Team Leader

About Us Since 2014, Trip.com's Customer Support Centre has grown to 15 global centres, supporting travellers in more than 20 languages across 13 product lines.

With over 30,000 employees in 30 countries, our mission is simple: to make every journey the best it can be, at the best possible price.

The Role We are looking for a passionate Customer Service Team Leader to lead, coach, and inspire a team of advisors in our Edinburgh office.

You will drive world-class customer service, support perfor…