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Contact Centre Team Leader

Description

Veritas Careers are recruiting for an Established and Highly Successful Automotive Retailer who have a requirement for a Contact Centre Team Leader to join their busy car sales contact centre in Leicestershire.

Key

Responsibilities

Lead and inspire the Call Centre team to deliver outstanding customer care across all touchpoints.

Convert a high volume of inbound and outbound enquiries into appointments and direct sales.

Drive team performance while ensuring compliance with all necessary regulati…

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