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Continual Service Improvement Manager

Description

Responsibilities

Peraton is seeking a Continual Service Improvement (CSI) Manager to lead process and quality improvement initiatives for a state government customer.

This role will work closely with the Multi-Source Service Integrator (MSI) and internal teams to identify, develop, and implement service improvements that enhance efficiency, compliance, and overall program performance.

The ideal candidate will have experience implementing ITIL-based processes, managing quality programs, and driv…

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