Contract Performance Lead

We Are Adam · Collyhurst, GB · lead · £48,000–£88,000

Salary: £48,000 - 88,000 per year

Proven background in contract management, service delivery, or customer success within an IT reseller, MSP, VAR, or tech services environment. Track record of managing SLAs, KPIs, commercial governance, and driving customer retention and churn reduction. Demonstrated people management experience leading customer-facing teams. Knowledge of IT hardware, software, services contracts, licensing, and vendor terms is highly desirable.
Strong commercial …