Contract Support

Responsibilities

* Providing support to the client and answer calls and emails in a professional and timely manner * Determine the nature, priority of faults based on information provided by the client. * Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders. * Managing the supply chain and drive them to attend within required SLA’s. * Driving the engineering team to attend to all callouts within required SLA’s. * To obtain a comprehensi…