Conversational AI / Voice AI Engineer (Parloa)

Conversational AI / Voice AI Engineer (Parloa

📍 Location: Remote (within Poland)
💼 Employment Type: B2B
💰 Rate: 160-180 PLN/h
🌍 Language: English (fluent)

We are looking for a Conversational AI / Voice AI Engineer to join an international project focused on building and scaling enterprise-grade voice and conversational AI solutions. This role is ideal for engineers with hands-on experience in voicebots, contact center automation, and modern GenAI technologies.

Parloa experience is a strong priority for this position.

Required Qualifications

• Strong hands-on experience with Conversational AI, Voice AI, chatbots, or voicebots.
• Commercial experience with Parloa / Parloa AMP is highly preferred.
• Alternatively, solid experience with platforms such as Cognigy, Dialogflow, IBM Watson Assistant, or Rasa.
• Good understanding of NLU, NLP, dialogue management, and GenAI/LLM concepts.
• Experience working in contact center, telephony, or voice automation environments.
• Strong knowledge of REST APIs and enterprise integrations.
• Experience with Python and/or JavaScript (Node.js).
• Ability to work independently in an international environment.

Nice to Have

• Experience delivering AI solutions in regulated industries.
• Experience with multilingual conversational platforms.
• German and/or Spanish language skills.