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Cryogenic Field Service Engineer

Description

Your role The Field Service Engineer is responsible for post-sale customer support activities at Montana Instruments.

Essential Duties,

Responsibilities

  • , and Expectations Troubleshoot, diagnose, and resolve customer problems via phone and email.
  • Track and follow up with customers to ensure issues are resolved.
  • Travel to customer sites to perform installation, user training, maintenance, and resolve problems.
  • Perform remote installations.
  • Prepare service trip reports, document issues, an…

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