CSR - Calgary

As a Client Service Representative (CSR) you will report directly to your Account Manager and contribute in the servicing of client requests.

Specific duties that a CSR would be expected to perform are as follows: Client Service Focus on client service including timely response to telephone, email and fax/written enquiries by creating expectations and timelines for work completion with a proactive service approach.

Ensure the proper and appropriate use of procedures, including brand maintenance…