Customer Advisor
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We are currently recruiting a Customer Advisor to join our successful team in Norwich.
You will be responsible for dealing with both inbound and outbound calls, including booking customer MOT’s, Services and Vehicle Health Check follow-ups across the Thurlow Nunn Group in accordance with service department lead times.
Reporting to the Contact Centre Manager, you will continually monitor customer satisfaction to identify and address any issues, and ensure accurate records are maintained by regul…
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