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Customer Care Agent

Description

Overview We're looking for passionate and customer-focused Customer Care Agents to act as the first point of contact for injured workers, employers, the medical community and advocates who are contacting WorkSafeBC.

The Customer Care Agent plays an integral role in supporting our customer service initiatives by being knowledgeable in all functions relating to compensation services.

In this role, you'll be responsible for handling incoming phone claim inquiries; addressing clients' questions and…

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