Customer Care Center Specialist (Bilingual)

This position is Supervised by: Supervisor, Customer Care Center This position Supervises/Manages: None Essential Functions of the Position: • Function comfortably in a fast-paced, performance-based call center environment where any call can be monitored and assessed. • Ability to carry out several tasks at the same time • Answer incoming calls from branch offices and assist customers with specific inquiries • Make outbound calls to remind customers of scheduled appointments • Field questions f…