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Customer Care Representative

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Description

StellarTech is an international product company that develops and publishes B2C subscription-based mobile apps in EdTech.

We are looking for a Customer Care Representative to become the first point of contact for our users.

For us, closing a ticket is not enough: we want to understand why the user ran into a problem and make sure it doesn't happen again.

You will work closely with our Tech Support team: reporting bugs, spotting recurring issues and suggesting improvements.

No prior experience? …

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