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Customer Experience Designer

Description

PS Job Title: Cust Experience Designer Work Place Flexibility: Hybrid Legal Entity: Entergy Services, LLC This position can be filled as a Customer Experience Designer I, II, III or Sr. depending on related experience.

The Customer Journey Design team is responsible for collaborating with cross functional teams to gain a comprehensive understanding of the customer experience, identifying pain points and opportunities for improvement across all touchpoints.

By creating a service blueprint includ…

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