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Customer Experience Manager - GTA

Description

Job Description The Customer Experience Manager is responsible for the customer experience and the store’s omni sales results.

They lead a team to master Indigo’s service model and to suggest and sell Indigo’s products, promotions, and programs to our customers.

They are responsible for the store’s omni-businesses, ensuring our customers have a frictionless shopping experience by identifying areas to improve and addressing gaps in store performance.

They help create an environment and store cul…

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