Customer Experience Manager
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Job Description The Customer Operations Manager is responsible for the customer experience and the store’s omni sales results.
They lead a team to master Indigo’s service model and to suggest and sell Indigo’s products, promotions, and programs to our customers.
They are responsible for the store’s omni-businesses, ensuring our customers have a frictionless shopping experience by identifying areas to improve and addressing gaps in store performance.
They help create an environment and store cul…
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