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Customer Journey Designer

Description

Job Introduction

What you'll do

Are you passionate about understanding residents' experiences and using their insight and lived experiences to design simpler, more effective services?

We're looking for a Customer Journey Designer to join our Customer Journey & Insight team and play a key role in helping Notting Hill Genesis design better experiences around the things that matter most to residents, including the home lifecycle, repairs and maintenance, and paying rent, bills and service charges.…

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