Customer Operations Executive

Are you a natural communicator who loves helping people?

We’re looking for a friendly, proactive individual with excellent customer service skills to join our customer service team.

In this role, you’ll play a key part in each customer’s journey — from their first questions about who we are, to helping them get set up with full fibre and supporting them through installation.

Reporting to the Customer Operations Team Leader, you’ll handle customer queries across phone, email, and web chat, ensur…