Customer Relations Adviser

We are looking for an adviser to join our friendly and engaging customer relations team who are responsible for providing an exceptional customer experience through a variety of communication channels including telephone, letter and email.

The role is interested, varied and rewarding.

Please note, this is a fixed term role for 12 months.

What you'll do

We help our customers with high bill enquiries, arrange visits to check for leaks and look at how we can improve the customer journey.

You will …