Customer Relationship Management Business Analyst

Job Description Job Tile: CRM Business Analyst \n Location : Charlotte, NC (Onsite) \n Job Type: Contract \n \n WHAT YOU’LL DO: \n \n Partnering with Business Users and IT to facilitate discovery sessions and ensure backlog readiness. \n Defining, documenting, and managing business requirements, user stories, process documentation, and acceptance criteria for CRM initiatives. \n Collaborating with Division Managers and BD Leadership to ensure compliance with business processes and standards wit…