Customer Retention Specialist - Italian
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Description
Description
About the Role
As NinjaOne continues its remarkable growth journey, we are seeking a Customer Retention Specialist to join our Global Customer Retention team, supporting the North America region.
This role sits between Finance and Customer Success, owning an assigned portfolio of accounts across the collections and renewals lifecycle.
You will proactively manage past-due balances, protect subscription revenue at renewal, and partner with cross-functional teams to resolve billing iss…
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