Customer Service Advisor

As a Customer Service Advisor, you'll deal with enquiries, making sure everyone gets a clear, helpful and respectful response.

You'll work under general supervision, but you'll often be trusted to make decisions and solve problems on your own.

You'll report to a Team Leader and have no supervisory

responsibilities

.

What you'll do

* Handle enquiries by phone, email and in person * Gather and assess information accurately, spotting gaps or inconsistencies by listening to the customer * Defuse dif…