Customer Service Assistant – Live Chat Follow-up

Customer Service Assistant – Live Chat Follow-up Customer Service · Live Chat Follow-up · Remote · Full-time or part-time £27.25–£29.25 per hour A conversation should not end halfway through the answer This role focuses on customer questions that begin in an online chat and need a careful next step.

Some can be answered from approved information while the customer is present.

Others need a check by a colleague, a document sent later or a follow-up message once the necessary facts are available.…