Customer Service Assistant

Who You Are An efficient and customer-focused individual who serves as the first point of contact for service enquiries.

Able to learn new processes and systems, and work professionally with colleagues.

What the Job Involves The role involves providing customer service via phone from the Contact Centre in Ormskirk and face-to-face from the Customer Service Points in Skelmersdale and Ormskirk.

You will respond to various queries, ensure customer issues are resolved, consult with management and t…