Customer Service Associate - German Speaker
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Position Overview: Reporting to the Customer Care Team Lead with a matrix line to the Global Customer Care Manager.
The Senior Customer Care Specialist sits within the Customer Service Family and is responsible for managing Customer Services related tasks whilst ensuring the highest Customer Service and key deadlines are always met.
Key
Responsibilities
To ensure all orders are placed & validated accurately within the order cut off time.
To ensure all claims are raised within SLA, open claim…
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