Customer Service & Customer Success Team Lead
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Location: Madrid, Spain Reporting to: Senior Product Manager & Product Sales Lead We're looking for a Customer Service & Customer Success Team Lead to own the post-sale customer journey for a global card issuing and embedded finance solution .
This role combines Customer Success, relationship management and hands-on Customer Service leadership .
You'll focus on keeping customers engaged, identifying risks early and turning successful product usage into retention, growth and cross-sell opportuni…
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