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Customer Service & Learning Experience Officer

Description

The Role As a Customer Service & Learning Experience Officer , you will play a key role in supporting the delivery and development of West London College's Flexible and Distance Learning provision.

Working closely with the Customer Service & Learning Experience Coordinator, you will help ensure learners receive a responsive, inclusive and high-quality experience from initial enquiry through to completion.

You will act as a key point of contact for prospective and existing learners, responding t…

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