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Customer Service Officer Polish - German - English

Description

As a Customer Service Representative, you will work Monday to Friday in rotating shifts between 7:00 AM and 10:00 PM.

  • Answer phone calls and emails from customers and partners.
  • Collect and verify information.
  • Provide technical support and maintain contact with repair workshops.
  • Keep customers and all involved parties informed in a timely manner.
  • Follow up on agreements and ensure all information is correctly processed in the customer file.
  • You speak and write Polish, German, and English fluently to assist our customers effectively.
  • You are comfortable working with computer systems and can multitask.
  • You have strong communication skills and can handle phone calls and emails professionally.
  • You are solution-oriented and always strive to provide the best support to customers.

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