Customer Service Rep - Custom Craft Works

Pivotal Health Solutions is seeking a Customer Service Rep to join our team.

Customer service representatives (CSRs) are the first line of defense for customers and clients, helping with questions, and providing information about products and services.

They also take orders, modifications, and escalate complaints.

Essential Job Duties &

Responsibilities

Phone Support: Handle incoming customer calls, answer inquiries, and resolve issues.

Order Entry: Accurately enter orders for Massage and Athle…