Customer Service Representative, Flowerbuyer

Job Description Answer inbound calls from our florists, providing order support and first call resolution while working within company guidelines Become completely familiar with the Flowerbuyer Floral Auction site Provide training to new and existing florists on their Flowerbuyer Account page and ensure they fully understand their resources and tools Partner with other teams in the business to execute outbound call lists as needed Achieve key performance indicators, productivity standards, call…