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Customer Service Representative

Description

Job Summary The Customer Service Representative acts as primary contact for order fulfillment, customer product inquiries, credits/debits, returns and satisfaction issues.

Responsible for processing phone, fax and email orders, manage order exceptions, perform order tracking and root cause diagnostics of service failures.

Investigate problems related to shipment of products, returns, credits and new orders.

Salary Range: $20.00 - $22.00 per hour based on experience • Final pay determinations wi…

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