Customer Service Team Leader

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We are seeking an experienced Customer Service Team Leader to join our operations team.

Working with the General Manager, you will improve customer experience, team performance and accountability.

The Role; The role is split between leading the team, handling customer quotes/orders/queries and overseeing deliveries to customers.

Lead, coach and support the team while managing key customer relationships.

Improve customer experience, order conversion and operational efficiency.

Key responsibiliti…

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