Customer Services Lead Agent (Ryanair)
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Job Summary Customer Services Lead Agent (Ryanair) Contract: Permanent Hours: 37.5 per week, monday - sunday (shifts) Working Pattern: Likely to be 6 on 3 off To provide professional supervision on a shift basis to the Passenger Service team to ensure the highest standards of quality, customer service, punctuality and health & safety are maintained.
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Responsibilities
Lead, motivate and organise the Customer Service Agents on shift to ensure that Airline quality and punctuality standards and …
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