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Customer Solution Manager

Description

Pinnacle Group are looking for a Customer Solutions Manager to join our Pinnacle Service Families team, supporting service families living in Defence Infrastructure Organisation accommodation across the UK.

Reporting to the Customer Service Delivery Manager, you will take ownership of complex complaints, conducting thorough investigations, gathering evidence, engaging with key stakeholders, and delivering clear and timely resolutions.

The role requires a proactive individual who can identify se…

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