Customer Success Manager (AI Enterprise)

This is a foundational hire.

You will join Almetra's early Customer Success function and own a series of accounts with the full customer lifecycle from day one.

You will operate as a senior player: carrying your own book while continuously building the infrastructure for the team.

The right person is commercially sharp, operationally organized, and credible enough to bring the customer voice meaningfully into product and strategy conversations.

What You'll Do

Own NRR, gross retention, and custo…