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Customer Success Manager

Description

The Customer Success Manager is the senior operational and relationship lead for one or more of CyrusOne's hyperscale customers across our European portfolio.

The role owns the end-to-end, post-delivery service experience for those customers, bringing together Operations, Service Delivery, Compliance, Security, Implementation, Sales and Finance so that service is delivered in line with contractual commitments and the customer's expectations.

Working in a matrix organisation, the post holder lea…

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