Customer Success Manager - French

Job Description Montreal, Quebec — ServiceNow hub location.

Minimum 2 days in-office, with flexibility.

MUST SPEAK FRENCH.

The Experienced Customer Success Manager (CSM) is the senior practitioner level in the CSM job family.

You will own consumption and adoption outcomes across a smaller portfolio of higher-ACV, more complex customers, operating with expert autonomy across the competencies and engaging credibly at senior Director and VP level when the situation demands.

You set the play under …