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Customer Success Manager (m/f/d)

Description

Job Description Act as day-to-day contact for assigned customers – clear, structured, and solutions-focused.

Manage orders across the full lifecycle – from quotation to after-sales via SAP and ticketing tools.

Keep your customers transparently updated with accurate documentation and communication.

Track and manage KPIs (CM1, CM2, cash flow, forecasts, delivery performance).

Spot potential disruptions early – and coordinate efficient solutions with TPM, Planning and CB.

Plan and oversee customer…

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