Customer Success Specialist
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Customer Success Specialist The Customer Success Specialist supports a portfolio of customer accounts through onboarding, adoption, and renewal, serving as a day-to-day point of contact.
They ensure customers see ELC as an indispensable tool with continued value by presenting webinars, translating new features to suit their needs, and providing post-implementation training.
The Specialist handles routine questions or escalates complex issues to the right internal team, seeing things through to …
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