Customer Success Strategy Director - Growth & Retention
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Loyal Guru is seeking a Customer Success Director – Strategy & Performance to lead our customer strategy with the aim of maximizing satisfaction, retention, and profitability.
This senior role oversees Client Directors and aligns goals with the COO and cross-functional teams to drive customer-centric strategies.
This position requires a strong business mindset, data-driven decision-making, and a relentless commitment to customer excellence, transformation, and measurable results.
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