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Customer Support Agent – E-Banking – German, English

Description

Customer Support Agent – E-Banking – German, English (1st level support) vacancy for our Zurich based client in the Banking sector.

Your tasks: Provide expert-level support and guidance on digital banking tools, including online banking, mobile banking apps, and other e-channel services.

Assist internal staff and external clients in resolving technical or functional issues related to digital platforms.

Serve as a point of contact for escalation regarding digital banking functionalities, securit…

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