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Customer Support Engineer (L1)

Description

Customer Support Engineer (L Operations Company: GD Mobile Security Working model: 24/7 rotating shifts

About the role

GD Mobile Security is a global leader in secure telecommunications systems (SIM/eSIM).

We're looking for a Customer Support Engineer (L1) to join our 24/7 Customer Support team and provide first-line technical support to our customers.

In this role, you'll handle incoming incidents and requests, perform initial troubleshooting, and ensure issues are tracked and resolved in line…

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