Customer Support Specialist

Description Employees in Legacy’s Support Center work to create a good customer service experience addressing customer needs over the phone along with assisting customers and bank staff with online banking applications, as well as supplying debit card information.

This position requires extensive knowledge of our online banking platform, ACH transactions, wire transfers, the mobile app, Bill Pay, and debit card products.

ESSENTIAL DUTIES AND

RESPONSIBILITIES

Review and process eBank ACH & bill …