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Customer Support Team Lead

Description

Customer Support Team Lead (L Operations Company: GD Mobile Security GD Mobile Security is a global leader in secure telecommunications systems (SIM/eSIM).

We are looking for a Customer Support Team Lead to support the Head of Customer Support in running a 24/7 L1 support operation , developing team members, and continuously improving service quality and customer satisfaction.

Responsibilities

People Leadership & Performance Lead, coach, and motivate the L1 support team across shifts; build a c…

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