Customer Support Team Leader
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CUSTOMER SUPPORT TEAM LEADER Premier Competitive Office Based - Macclesfield ROLE OVERVIEW You will lead a motivated customer support team at the heart of our service, shaping excellent experiences for residents, leaseholders and clients.
With proven contact centre expertise, you will coach, support and empower your team to handle high-volume, multi-channel enquiries with empathy, accuracy and pace.
You will be curious and improvement-minded, confident challenging existing processes to make the…
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