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CX Designer

Description

Description Motability Operations is continuing its transition to a more digitally led, inclusive and partner-enabled organisation across ICE, EV and Specialised Mobility.

This role exists to ensure that as our services evolve, customers experience them as joined-up, coherent and confidence-building end-to-end journeys, regardless of channel or partner involvement.

The CX Designer will design and shape end-to-end services (front-stage and back-stage) across complex customer journeys, working cl…

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